The autonomy that often comes with having a hands-off manager in a remote work environment can feel empowering. But it also makes it harder to stay aligned and ensure your work is visible. Here’s how ...
1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...
Governments around the world are increasingly intervening in the private sector through industrial policies designed to help domestic sectors reach goals that markets alone are unlikely to achieve.
Many important tasks can be done by other people. Focus on what you can do a lot better than anyone else. by A.G. Lafley and Roger L. Martin Unlike a company, which can expand capacity to meet ...
To attract the best talent, you need to broadcast more than a list of tasks and expectations. On the spectrum of managerial chores, writing a job description probably falls somewhere between ...