Personalization gets customers hooked, but cross the privacy line, and they’ll ghost your brand. Here's how to keep trust ...

Will the new Alexa make sense of your shopping, entertainment, and lifestyle habits to become the first useful, contextually ...

Since Musk purchased the platform in 2022 for $44 billion, X’s valuation has plunged. According to Fidelity’s valuation of ...

Dani Olean shares how AI, streamlined checkout and personalization changed the game for Zoom’s online business.

Make your customer experience feel legendary by designing every step with anticipation, surprise and seamless service that ...

Synergy Marketing AI was founded by John Colvin, CEO, and Maria Wever CSO, supported by a team of experienced SaaS technology ...

AI is reshaping customer engagement by providing smarter support and personalized experiences across customer interactions.

Healthcare needs change. Shifting from a system focused solely on disease treatment to one that prioritizes the whole patient ...

The only platform to consolidate seller productivity and forecasting precision to run all enterprise revenue workflows, end-to-end SUNNYVALE, Calif.--(BUSINESS WIRE)--Clari, the leader in Enterprise ...

Economic uncertainty pressures marketing budgets. CMOs must prove ROI while adapting to inflation, changing consumer behavior ...

Integrated and industry-specific solutions yield 50% more commerce and 39% time saved in social customer care NEW YORK--(BUSINESS WIRE)--Emplifi, a leader in customer engagement solutions, today ...