Outrage is no longer an occasional crisis—it’s a constant. In this HBR Executive Masterclass, Oxford professor Karthik Ramanna explains why traditional crisis management fails in today’s polarized ...

Companies want to rapidly digitize procurement by exploiting emerging technologies like AI. However, traditional IT ...

Not every entrepreneur needs a partner—but if you do, follow this process to find your match. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR ...

It used to be that legislative agendas and macro policy issues like trade policies or environmental initiatives were ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

Alex Rivera settled into his office chair and stared at the pages containing charts and projections that were spread across his desk. Three years into his role as CEO of SolidTech Innovations, he ...

The tech giants Facebook (now Meta), Amazon, Apple, Google (now Alphabet), Microsoft, and Netflix are all so successful—and generate so much cash—that they seem virtually unstoppable. Yet ...

In April 2021 two employees serving on a diversity, equity, and inclusion committee at the software company Basecamp posted an apology on the company’s internal chat platform. Along with others ...

In 2022 one of us (Bob) was going through the onerous process of moving from one house to another when he stumbled upon an old sketch in his files. It depicted a prototype for a thumbs-up like ...

The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, with clashes over racial, gender, and income inequality; rising authoritarianism ...

Blair Sheppard is the global leader of strategy and leadership for the PwC network. He directs the team that is responsible for articulating PwC’s global strategy across 156 countries and ...

All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that does not depersonalize or commodify them. Enter ...